We are IronKite, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Senior Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Collaborate with customer success on seamless handoffs post-sale
- Maintain accurate records of all sales activities in Salesforce
- Identify customer needs and align solutions to their goals
- Provide market feedback to product and marketing teams
- Manage the full sales cycle from prospecting to closing
What We're Looking For:
- Ability to drive technical decisions with long-term impact
- Strong system design and architectural thinking
- Experience mentoring junior and mid-level team members
- 5+ years of relevant professional experience
- Excellent communication and stakeholder management skills
What We Offer:
- Company-wide team retreats twice per year
- Unlimited PTO and company-wide recharge days
- Competitive salary with equity or performance bonuses
- Flexible hours — we trust you to manage your time
- Health, dental, and vision insurance (or stipend for international hires)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.